Copyright Dynamic Technologies Ltd 2017
Cutting corners to recover delays and overspends is likely to create yet more problems, making the situation even worse.
Applying these basic disciplines and doing the project right keeps the situation from getting worse, and may even recover the situation.
Doing the project right is what project quality management is all about -
Use an appropriate methodology (e.g. PRINCE2) and stick to it, so everyone knows how things should work.
Take the hit of a phased implementation if possible; it reduces the risk and is a lot cheaper than a failed "big bang".
Design a solution that's simple to understand, even if the detail is complex -
Focus on quality & plan for testing right from the start. Don't focus on budget too early -
Focus on successful delivery: outcomes not process.
Set up change control on everything!
Document the requirements thoroughly and track any changes rigorously -
Manage risks proactively with regular risk management meetings, and allocate business owners for risks. Make the project culture “Prevent things going wrong that we can, contingency plans for those we can't.”
Maintain the plan -
Task SMART -
Manage stakeholder engagement and expectations as project develops -
Design business readiness preparations and plan for them.
Don't guess or assume it will work -
Release Management -
Test that all testing hooks, stubs, blocks etc are removed before go-
Go live with style! If you are really ready to go live, it’s worth being ready to make a fuss about its success, and the huge achievement. Have a big celebration when go-
Fully capture lesson learned and publish them to everyone that might benefit (especially the "Phase 2" team).
Check and recheck that the solution is operating as expected immediately after go-
Complete the hand-
Close down the project cleanly -
Having planned for the benefits delivery, track they are on plan and fix it if not.